The orders received by Mavis Bush Tattoo Supplies (“we”, “our” and “us” in the following contents refers to Mavis Bush Tattoo Supplies) on weekdays will be processed within 12 hours and items will be in transit within the same day if the payable amount is verified to be on our account prior to 12:00 at noon. Otherwise items will be dispatched on the next business day. Such rule does not apply if the order is placed on weekends and/or the ordered items are unavailable.
Once payments are received and goods are dispatched, please allow 3 to 5 business days to receive the tattoo supplies if they are not via express post with the exception of furniture items which is expected to take longer ranging from 7 to 10 calendar days on the road. During COVID-19 time, please allow extra days than normal.
We will notify you immediately if any of your ordered items are unavailable. You can choose either to be refunded or to wait for the products to be restocked.
As the majority of items are delivered through Australia Post Office, you can advise us that whether you'd like registered post or express post. By choosing either method, you can easily track whereabouts of the dispatched items. We will give you a tracking number as soon as it becomes available. It also helps to resolve the potential dispute if goods are not delivered within the expected timeframe or the parcel is lost during transportation.